Twin River Worldwide Holdings, Inc. (parent company of Twin River Casino & all TRWH properties)

George Papanier – President & Chief Executive Officer
Steve Capp – Executive Vice President & Chief Financial Officer
Marc Crisafulli – Executive Vice President, Government Relations & President (Rhode Island Operations)
Craig Eaton – Executive Vice President, General Counsel & Compliance Officer
Phil Juliano – Executive Vice President & Chief Marketing Officer
Jay Minas – Vice President of Finance
Rob Weir – Chief Information Officer
Maria Johnson – Vice President of Human Resources

Twin River is quietly becoming a major player in the casino industry If you have friends or relatives who would like to get this daily briefing about Rhode Island in their inbox early each morning. 100 Twin River Road Lincoln, RI 02865.

Property Management

Craig Sculos – Vice President & General Manager
COMMUNITY AFFAIRS: Kimberly Ward – Regional Executive Director of Public & Community Affairs
FINANCE: Ryan Casey – Regional Executive Vice President of Finance
FINANCE: Anne Klimuszka – Regional Executive Casino Controller
FINANCE: Elana Rusov – Regional Executive Director of Planning and Analysis
F&B: Jim Narcisi – Regional Executive Director of Food & Beverage
F&B: Frank Martucci – Director of Beverage & Nightlife (TRWH)
F&B: Holly Martucci – Regional Executive Director of Beverage / Valet
FACILITIES: Ronald Fraser – Regional Executive Director of Facilities
FACILITIES: Rich Proia – Regional Executive Director of Environmental Services
GAMING: Joe Franklin – Regional Executive Director of Cage Operations
GAMING: Kevin Brown – Regional Executive Director of Table Games
GAMING: Gary Liberatore – Director of Slots
HUMAN RESOURCES: Jennifer Roberts-Reagan – Regional Executive Director of Human Resources
MARKETING: Sergio Sousa – Regional Executive Director of Marketing
MARKETING: Neil Fernandes – Director of Database & Marketing Analytics (TRWH)
PURCHASING: Linda Gandel – Executive Director of Procurement (TRWH)
RACEBOOK: Gail M. Pardi – Director of Mutuels
SALES: Donna Wing – Director of Convention & Group Sales
SECURITY: Michael Pfeiler – Regional Executive Director of Security
SECURITY: Eugene Bousquet – Regional Executive Director of Surveillance Operations
IT: Steve Porter – Regional Executive Director of Information Technology

Player Development

Danielle Simone – Senior Executive Host of Player Development
Gerald Arcilla – Executive Host, Table Games
Vivien Zheng – Director of Asian Marketing
Italia Porreca – Casino Host, Slots
Levi Tucker – Casino Host, Slots
Anthony D’Angelo – Casino Host, Slots
Raymond Ho – Casino Host, International Manager
Al Aglione – Casino Host, Table Games
Quyen Lee – Casino Host, Table Games
Vincent Zarrillo – Player Development Executive
Gary DiFilippo – Casino Host, Table Games
Samantha Beauregard – Casino Host, Table Games
Salvatore Diliberto – Casino Host, Tables
Susan Mooradian – Player Development Administrative Coordinator
Eiman Karim – Part-Time Casino Host

Chefs

Joe Cozza – Regional Executive Chef
Carlos DaMoura – Head Chef, Fred & Steve’s Steakhouse
Jeremy Kochanek – Head Chef, Wicked Good Bar & Grill

1) What are the hours of operation for the sportsbooks?

The hours of operation for the Twin River Casino Hotel and Tiverton Casino Hotel sportsbooks are:

Monday 11:00 AM – 12:00 AM
Tuesday 11:00 AM – 12:00 AM
Wednesday 11:00 AM – 12:00 AM
Thursday 11:00 AM – 12:00 AM
Friday 11:00 AM – 12:00 AM
Saturday 9:00 AM – 2:00 AM
Sunday 9:00 AM – 1:00 AM

Please note the hours may vary based on specific events and seasonality; a validation-only terminal is located at the casino cage on second-floor at Twin River Casino Hotel to cash winning sports wagers after hours.

2) Where are the sportsbooks located?

At Twin River, the Sportsbook Bar & Grill is located on the smoke-free second floor adjacent to the Wicked Good restaurant and opposite the table games area. A second sportsbook is open on weekends only and is situated next to the racebook/simulcast theater in the smoke-free third-floor grandstand. In addition, an auxiliary betting area is located on the north end of the second-floor grandstand (next to Stadium Gaming) for key events. At Tiverton, the sportsbook is part of the simulcast theater.

3) What type of features and amenities does the Sportsbook Bar and Grill at Twin River Casino Hotel have?

The 3,600-square foot sportsbook includes more than 100 TV monitors displaying a wide variety of sports packages (such as the NFL Red Zone), betting windows, odds boards, complimentary Wi-Fi connectivity, a dedicated bar, full food service and tables with seating.

4) What company provides the odds and book making services?

The book making services are provided by William Hill, a global sports betting operator with over 80 years of sports betting operations experience; IGT, a global gaming technology supplier, is providing the software and hardware.

5) What type of bets are offered? Is in-game/in-play betting offered?

Industry standards, such as money line, point spreads, parlays, total points, teasers, round robins and futures, are offered and vary slightly on a daily basis. Additional wagers, such as in-game/in-play bets and propositions, are slowly being introduced and will expand in the upcoming months. Futures on the Super Bowl, Stanley Cup, NBA championship and World Series are currently available. Updated odds sheets and odds boards are available in the sportsbooks.

6) What type of sporting events are offered?

Wagering will vary on a daily basis, but all major professional (NFL, NBA, etc.) and college (football, basketball, etc.) sports will be offered. The number of sports and leagues offered are expected to increase over the upcoming weeks; for example, professional soccer (already available on a limited basis), professional golf, professional tennis, professional darts, professional rugby and NASCAR will be added to the wagering menu. Some professional boxing and MMA fights, typically those of national interest, are often included for betting.

Twin River Casino Legal Agency

7) How long is a winning ticket valid for?

Winning tickets are valid for one year at the completion of the final bet on the wager.

8) Is betting offered on Rhode Island collegiate teams?

Wagering is not allowed on “any collegiate sports or athletic event that takes place in RI or a sports contest or athletic event in which any Rhode Island college team participates, regardless of where the event takes place”.

9) Is betting offered on games played in Rhode Island?

Wagering is not allowed on “any collegiate sports or athletic event that takes place in RI or a sports contest or athletic event in which any Rhode Island college team participates, regardless of where the event takes place”.

10) Can a winning ticket purchased at Twin River Casino Hotel be cashed at Tiverton Casino Hotel, and vice versa?

A winning sports wager can only be cashed at the place (casino) of purchase. For example, a winning ticket purchased at Twin River Hotel Casino can only be cashed at Twin River Casino Hotel – and not at Tiverton Casino Hotel.

11) What is the legal betting age in Rhode Island?

The legal betting age in Rhode Island is 18 years-old.

12) Is internet or phone betting offered?

Neither internet nor phone wagering is available. All wagers must be placed in person at either Twin River Casino Hotel or Tiverton Casino Hotel.

14) Are betting odds displayed on the SportsBetRI.com, Twin River Casino Hotel or Tiverton Casino Hotel websites?

No. The betting odds are only displayed at the properties.

15) What are the minimum and maximum bets?

The minimum bet is $2; the maximum wagering parameters vary by sport and type of bet.

16) Can winning tickets be cashed after the sportsbook closes?

Yes. A validation/cash-only terminal is available at the casino cage on second floor at Twin River Casino Hotel.

17) Do you charge an entrance fee or minimum?

No. Neither an entrance fee nor a food, drink or wagering minimum is charged to guests. However, tables at the Sportsbook Bar and Grill are for dining and beverage service.

18) Are reservations accepted for seating and tables?

No. Reservations at not accepted at the sportsbooks.

19) Can winning tickets be mailed in for payment?

No. Winning tickets cannot be mailed for payment, and must be cashed in person at the place of purchase.

Twin Rivers Casino Locations

20) Are House Rules published online?

Yes. The House Rules are available at the sportsbooks as well as online at SportsBetRI.com

21) When are odds sheets available?

The odds sheets are generally available by mid to late morning, then are updated during the day. The odds sheets and odds are not published online.

Twin River Casino Legal Age

22) When are parlay cards available?

Parlay cards should be available by March. Please note parlay wagers are currently accepted as a verbal transaction at the betting window.

23) Do you offer prop bets?

Yes, and additional proposition bets will be added to the wagering menu in the upcoming weeks.

24) Is a betting guide available?

Yes. Sports Betting 101 brochure and a How To Bet Guide are available in the sportsbooks as well as online at SportsBetRI.com